Depending on the service contract either by call or 24/7 national or international.
On request we deliver also on-site service anytime, anywhere for our contract customers. The company HQ is based in Frankfurt/M., Germany since 11.2011.
Ubuntu, a popular desktop and server distribution derived from Debian, maintained by British company Canonical Ltd.
Ubuntu is a Debian-based Linux operating system, with Unity as its default desktop environment (GNOME was the previous desktop environment). It is based on free software and named after the Southern African philosophy of ubuntu (literally, "human-ness"), which often is translated as "humanity towards others" or "the belief in a universal bond of sharing that connects all humanity". According to some metrics, Ubuntu is the most popular desktop Linux distribution to date. See Installed base section. Development of Ubuntu is led by Canonical Ltd., a company owned by South African entrepreneur Mark Shuttleworth. Canonical generates revenue through the sale of technical support and other services related to Ubuntu. The Ubuntu project is publicly committed to the principles of open source development; people are encouraged to use free software, study how it works, improve upon it, and distribute it.
openSUSE a community distribution mainly sponsored by German company SUSE.
openSUSE is a general purpose operating system built on top of the Linux kernel, developed by the community-supported openSUSE Project and sponsored by SUSE and a number of other companies. After Novell acquired SUSE Linux in January 2004, Novell decided to release the SUSE Linux Professional product as a 100% open source project. In 2011 The Attachmate Group acquired Novell and split Novell and SUSE into two autonomous subsidiary companies. SUSE offers products and services around SUSE Linux Enterprise—their commercial offering that is based on openSUSE Linux. The initial release of the community project was a beta version of SUSE Linux 10.0, and as of November 19, 2013 the current stable release is openSUSE 13.1.
Fedora, a community distribution sponsored by American company Red Hat.
Fedora formerly (Fedora Core) is an operating system based on the Linux kernel, developed by the community-supported Fedora Project and owned by Red Hat. Fedora contains software distributed under a free and open source license and aims to be on the leading edge of such technologies.
Debian, a non-commercial distribution and one of the earliest, maintained by a volunteer developer community with a strong commitment to free software principles and democratic project management
Debian is an operating system which is composed primarily of free and open-source software, most of which is under the GNU General Public License, and developed by a group of individuals known as the Debian project. Debian is one of the most popular Linux distributions for personal computers and network servers, and has been used as a base for several other Linux distributions. Debian was first announced in 1993 by Ian Murdock, and the first stable release was made in 1996. The development is carried out over the Internet by a team of volunteers guided by a project leader and three foundational documents.
TeamViewer is a highly secure remote maintenance solution. Your connections are established via fully encrypted data channels using 4096-bit RSA key exchange and 256-bit AES session encoding. - We are recommending the tool as well the business itself.
Inexpensive TeamViewer license fees will pay off very quickly due to time and cost savings. For private users it is even completely free.